Channels Status

Gracenote guide data unavailable

Guide Data
Major Outage

Gracenote guide data is currently unavailable. We're currently investigating the issue and a resolution.

** Update 16:47 EST **

We've identified the problem and are resolving it now. It will include having to download a new version of Channels DVR Server. A pre-release will go out first and will be available when we report that it is.

Once we decide it's ready to go out to everyone, those not using the pre-release will receive the update within a few hours and Channels DVR Server will auto update to the newest version without any action needed.

Most of you won't even notice any disruption as guide data updates happen in the morning and this will hopefully be resolved, and your Channels DVR Server will be automatically updated to the fixed version by then.

** Update 16:52 EST **

An updated pre-release of Channels DVR Server is now available with the issue resolved.

We'll shortly release it as stable for everyone else to receive it.

** Update 17:11 EST **

A new version of Channels DVR Server has been released with guide data issues resolved.

Do nothing and within hours your server will automatically update to the new version. If you need it immediately, visit the Channels DVR Server web admin and click the “Check for Updates” button.